Customer Services

We have an expert Customer Services team to take orders or answer queries.

The team is available: Monday to Friday 08:00 - 18:30

Pharmacists are also available during these times if you have any queries regarding any of our products or need any advice on formulations/prescription requests.

Outside of these hours, orders can still be placed using our freephone voicemail service, freefax or website.

Our consistently high levels of customer service are achieved because of our:

Highly skilled staff
Exceptional quality products- time after time
Delivery of specials to your pharmacy within 24-48 hours
Advice on delivery time of products at the time of ordering
‘No minimum order’ policy
Standing order service for repeat prescriptions
Use of highly effective information systems to track order progress